Shipping policy
At Timely Kids, we’re committed to delivering your order safely and on time. Below you’ll find everything you need to know about our shipping process.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping costs and estimated delivery times are calculated at checkout and may vary depending on your location.
Estimated delivery times:
International orders: 7–14 business days
Please note that delivery times are estimates and may be affected by factors beyond our control.
International Shipping
We ship internationally.
Customs duties, taxes, or import fees may apply depending on your country and are the responsibility of the customer.
Timely Kids is not responsible for delays caused by customs clearance or local postal services.
Shipping Delays
While we do our best to deliver orders on time, delays may occasionally occur due to:
High order volumes
Weather conditions
Carrier delays
Customs processing
We appreciate your patience in these situations.
Incorrect Address
Please ensure that your shipping address is accurate at checkout.
Timely Kids is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your address, contact us as soon as possible at [your support email].
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery with your order number and photos (if applicable). We’ll work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact us at:
timelykids23@gmail.com